Privacy Policy

Effective Date: 6/3/2025

Debt Docket LLC ("Debt Docket," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our CRM system, or submit information in connection with debt renegotiation, consolidation, or settlement services offered through third-party attorneys or service providers.

1. Information We Collect

Personally Identifiable Information (PII):

We may collect the following types of PII:
- Name, address, phone number, email
- Social Security number (SSN) or partial SSN (if required for ACH)
- Bank account and routing numbers (for ACH)
- Credit card information (for card payments)
- Debt account information (creditors, balances, payment history)
- IP address and device information

Non-Personal Information:

- Browsing behavior on our platform
- Time and date of access
- Browser type and device information

2. How We Use Your Information

- Facilitate CRM services with third-party law firms and debt specialists
- Process ACH and credit card payments securely
- Communicate with you regarding services, updates, or compliance matters
- Improve platform functionality and user experience
- Comply with legal, regulatory, and card network obligations

3. Payment Processing

We partner with third-party PCI-DSS compliant processors for all ACH and card transactions. We do not store full credit card or bank account numbers on our servers.

ACH payments are processed in compliance with NACHA Operating Rules. You authorize us and our third-party payment processors to initiate debit entries to your designated account when you submit payment.

4. Sharing of Information

We do not sell your information. We may share your information:
- With authorized service providers, payment processors, and partner law firms
- To comply with applicable laws, regulations, legal process, or governmental requests
- To prevent, investigate, or take action against suspected fraud or violations

5. Data Retention and Security

We implement physical, electronic, and managerial procedures to safeguard and secure your information. Data is retained as required by law and for business purposes (e.g., tax, dispute resolution, regulatory compliance).

6. Your Rights

Depending on your location, you may have rights to:
- Access, update, or delete your data
- Withdraw consent (where applicable)
- File a complaint with your local data protection authority

7. Children’s Privacy

Our services are not intended for individuals under the age of 18.

8. Changes to This Policy

We reserve the right to update this policy. Continued use of the site after updates constitutes acceptance.

9. Contact Us

Debt Docket, INC
Email: [email protected]
Phone: 844-534-7008